My Blog
Zero to 4-hour work days: My journey to a 4-hour work day
Over the past few months, I’ve been drastically changing the way I work. I’ve gone from non-stop work (I literally used to stop working when my body started hurting and I physically had to...
How to set business goals when you’re improving your customer experience
I’ve said before how important customer experience is and I’ll say it again! Because a good customer experience is at the heart of every great business. The truth is, if you’re focused...
Do I need a VA, a Tech VA, an OBM, or an Ops Consultant for my business?
One thing that naturally accompanies business growth is having to hire new people to support you. This is super exciting but, friend, it can also be as equally as overwhelming! Especially when there...
How to prevent your team from burnout
Often, when we think of team burnout, we think about a team member being overworked and overwhelmed after being in a job for a certain time. What we don’t tend to think about is how to prevent...
It’s time to pop, lock, and drop it with your customer experience
Okay, so I know that you are smashing it with your business. The services you’re providing are top-notch and next level but when was the last time you thought about your customer’s experience when...
The Customer Journey And How It Can Benefit Your Business
Everyone knows that a good customer journey is important. But it’s the sort of thing that casually gets lost as your business gets bigger! You end up just functioning. You’re just giving...
How to Prep Yourself, your Team, and your Business for a Business Operations Consultant
So you’ve been deliberating for some time and you think you’re finally ready to hire a business operations consultant to come in externally and get your business in better shape. You’re ready to...
How to create a process for your business in 5 easy steps
Having processes in place for your business is essential! If you haven’t ever heard of a business process before, they are a collection of tasks that are specifically put together to achieve an end...
How to Audit your Customer Journey for a Better Customer Experience
Your customer journey is so important when it comes to your business and can make all the difference in how your customer feels and responds to your business. It is instrumental for a good...